For our standard rates, we charge £95 call out plus £95 for the first hour for emergency call outs (total £190). 

For next day pre-book service, we charge £115 for the first hour.

But rates charged will vary depending on;

  • How far the engineer is from the location
  • The time of day or night
  • If its a special holiday
  • If its commercial or domestic

There is no VAT or admin fees.

Parts are charged separate.

If a second visit is required, this may be due to no parts on the van or parts need to be ordered in, then labor is charged for the visit (no call out).

We have a 2 strike cancellation policy. If you book in a job and cancel on two separate occasions, we will no longer book you in for a third visit. When we book jobs in, we set aside time. And last minute cancellations means lost time. 

All engineers are self employed, have their own insurance and relevant qualifications.

For our full service terms, click here.

Any questions, you can email; [email protected]


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